FAQ’s2022-02-23T13:56:54+00:00

Faq’s

I WOULD LIKE TO TALK TO SOMEONE BEFORE I REGISTER IS THAT POSSIBLE?2022-02-23T13:40:14+00:00

Of course, there is always someone to have a chat with about our products and services contact us and we will get back to you at your convenience.

WHY IS IT NECESSARY TO REGISTER?2022-02-23T13:39:12+00:00

Its just a normal part of the process to open an account with us. Once you have an account you have access to live rates and our experienced dealers. There are no costs when opening an account and you are under no obligation to use us.

IF I REFER A FREIEND OR FAMILY MEMBER WILL I GET REWARDED?2022-02-23T13:37:24+00:00

Absolutely , we have a great referral scheme ,we pay you 70€ each time you refer someone and they trade 3000€ .

You can refer as many people as you like, and we pay you within 10days of their trade.

WILL I BE INFORMED WHEN MY MONEY IS SENT?2022-02-23T13:36:42+00:00

Yes, we will send you a confirmation email as soon as we have sent the currency to the recipient’s account.

IS THERE A FEE TO USE ELYSFX CORPORATE SERVICES?2022-02-23T13:24:12+00:00

Unlike banks, we won’t charge you to open a corporate account and to hold currencies. Transaction fees are dependent on the product and fee structure pre-agreed with your account manager, depending on anticipated business volumes.

CAN I FIX AN EXCHANGE RATE TO AVOID MARKET VOLATILITY?2022-02-23T13:23:31+00:00

The short answer is yes you can. There are a few solutions which allow you to do so such as a Forward Contract WHICH can also help you avoid market volatility Alternatively, if you only have a one off transaction, you can take advantage of the current favorable rate using a Spot Contract.

WILL I GET THE BEST EXCHANGE RATE?2022-02-23T13:22:40+00:00

When you search for an exchange rate online you’re usually seeing the interbank rate – a rate only available to major financial institutions. We aim to secure our customers exchange rates which are as close to the interbank rate as possible.

As exchange rates are highly volatile and fluctuate throughout the day, the exact exchange rate your transfer will be conducted at is set the moment your transfer is confirmed.

IS THERE A COST TO MAKING A TRANSFER ?2022-02-23T13:21:27+00:00

At ELYSFX we won’t charge you a thing outside of the actual exchange rate we quote. As well as seeing immediate savings by avoiding additional costs like transfer fees, you’ll also get more for your money by securing a highly competitive exchange rate.